NEW PATIENTS

Welcome to our practice! All providers are accepting new patients at this time. Please contact the office to schedule a new patient appointment. Please bring your insurance card, government-issued identification card, current medications list with dosages, a copy of any advanced directives, and pharmacy information to your appointment. If your insurance requires a co-pay, it will be collected at the time of your visit. We encourage you to sign up for our Patient Portal at your first appointment.

PATIENT PORTAL

Our practice uses an electronic medical record system. As a patient of this practice you, and your designees may access the electronic medical record through the Patient Portal. You can use the portal to interact electronically with the practice for messages, scheduling, bill payment and other functions. You are also able to view components of your medical record. To request portal access, please contact the practice.

BILLING & PAYMENTS

If you have provided your insurance information at the time of your visit, we will collect any co-payment from you and bill your insurance company for your treatment. Once your insurance company has provided their share of the payment, you may owe a balance. If so, we will send you a statement indicating the balance due. You may pay the balance via the Patient Portal or via mail. If you have questions about your bill or, if you would like to develop a payment plan for your balance or co-insurance portion, please call our office 480-765-2800 and request the Billing Department.

We partner with Collectly to provide flexible payment options for patients with older and/or larger balances. Collectly is NOT a collections firm, it is a software program that allows you to manage your balance, make payments and/or set up custom payment plans from your smartphone or computer. Because Collectly is only used for older balances in our practice, it is possible that you will receive statements and/or communications from us for new charges.